Katre Hacamat Distance Sales Agreement
This is a Virtual Platform Sales Agreement between
www.katrehacamat.com and the Customer.
Article – 1 The subject of this agreement is the sale and delivery of the product specified below by the seller to the buyer, in accordance with the provisions of the Distance Contracts Application Principles and Procedures Regulation of the Consumer Protection Law No. 6502 published in the Official Gazette.
Article – 2 SELLER INFORMATION
www.katrehacamat.com is an e-commerce store. (Hereinafter referred to as
www.katrehacamat.com or SELLER.)
Address: Mehmet ağa mah. Kullar. No:74/A Başiskele/KOCAELİ
Article – 3 BUYER INFORMATION All Members: All buyers who become members and shop at the e-commerce store
www.katrehacamat.com. (Hereinafter referred to as BUYER or CUSTOMER.)
Article – 4 SUBJECT OF THE AGREEMENT AND PRODUCT INFORMATION The type, quantity, brand/model, color, quantity, sales price, and payment method of the product/service are as stated on the website, and these promises can be subject to change without notifying the buyer.
Article – 5 GENERAL PROVISIONS * The acceptance of the fundamental features of the product, sales price, payment method, and all pre-information regarding the delivery by the BUYER in Article 4 and giving the necessary confirmation electronically. * The delivery of the product is subject to the approval of this agreement in electronic form and the payment of the sales price by the payment method preferred by the BUYER. If the product price is not paid for any reason or canceled in the bank records, the SELLER is considered relieved of the obligation to deliver the product. * If the product is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the recipient refuses the delivery. * The SELLER is responsible for delivering the product in good condition, complete, in accordance with the specified qualifications in the order, along with warranty documents and usage manuals, if any. * After the delivery of the product, if the BUYER's credit card is used by unauthorized persons in a manner not caused by the negligence of the BUYER, and the bank or financial institution does not pay the product price to the SELLER, the BUYER must send the product to the SELLER within 3 days who receives the product or the one mentioned in the sales contract. In such a case, the shipping costs belong to the BUYER. * In case the product cannot be delivered within the specified period due to force majeure events or extraordinary circumstances such as disruptions in transportation, the SELLER must notify the BUYER. In this case, the BUYER may cancel the order, replace the product with a similar one if available, and/or postpone the delivery time until the preventive situation is resolved. If the buyer cancels the order, the SELLER will take action with the relevant bank for the cancellation of the credit card slip belonging to the buyer and the refund of the related amount to the buyer's account within 14 days, and the transaction will be notified to the BUYER via email. In such a case, the SELLER cannot be held responsible for any delays caused by the relevant bank. * If the products delivered to the BUYER and/or the persons or institutions where the delivery is requested are damaged, missing, or defective, the SELLER will bear the shipping costs for the necessary exchange process as per the warranty terms, and send the product/products to the SELLER within 14 days from the date the BUYER received them. In such a case, no returns will be accepted after the 14-day period. Products with opened packaging without any damage, deficiency, or defect are not accepted for return. If unopened products are desired to be returned, the shipping cost is sent to the SELLER by the BUYER. * This contract becomes valid after being approved electronically by the buyer.
Article – 6 RIGHT OF WITHDRAWAL The buyer has the right of withdrawal within seven (14) days from the delivery of the product to themselves or the person/organization at the specified address. In order to exercise the right of withdrawal, it is necessary to notify the SELLER by fax or email within this period and the product must not have been used within the scope of the provisions of Article 7 and its packaging must not have been damaged. In case of using this right, a cargo delivery document to the SELLER regarding the delivery of the product to a third party or the Buyer and the original sales invoice are mandatory. Following the arrival of these documents, the SELLER will take action with the relevant bank within 14 days for the refund of the product price to the BUYER's credit card account. The SELLER cannot be held responsible for any discrepancies on the bank side regarding the refund of the product price. In case the original sales invoice is not sent, the value-added tax and any other legal obligations will not be refunded. The shipping cost for the product returned due to the right of withdrawal belongs to the BUYER. If any opening, breakage, destruction, tearing, use, or other conditions, the product cannot be returned as it was delivered at the time and the price will not be refunded. The BUYER is obliged to return the product in its original condition at the time of delivery and compensate for any loss in the commercial value due to use, if applicable. In addition, products that cannot be returned by their nature, disposable products, copyable software and programs, fast-perishable or expired products cannot benefit from the right of withdrawal. The right of withdrawal for all kinds of software and programs, DVDs, VCDs, CDs, and tapes, computer and stationery consumables (toner, cartridge, ribbon, etc.), and various cosmetic products is subject to the condition that the product's packaging is unopened, undamaged, and the product has not been used.
Article – 7 COMPETENT COURT In the implementation of this contract, the Consumer Arbitration Committees established by the Ministry of Industry and Trade, up to the announced value, and the CONSUMER COURTS in the place of residence of the BUYER or SELLER are authorized. If the order is approved electronically, the BUYER is considered to have accepted all the terms of this contract.
